Go to the shopping bag to choose the gift & size you need.
- Please kindly noted that the free gifts are not returnable or replaceable unless defective or damaged.
- A kind reminder: Common chemicals in perfume, hair spray, soap, and lotion will make the item tarnish permanently. Please Stay away from bleaches including swimming pools. Do not wear your jewelry while doing housework, washing dishes, working out, lifting weights, swimming, showering, gardening, or using any chemical substances.
- For the package, there is one free gift box package provided per order to put all the items together in it.
- If you need more gift boxes to send to friends, you could find the Package-Collection on our website to purchase the gift box you need.
|Method||Shipping Time Frame||Price|
|Standard Shipping||5-7 business days||CA$9.99(Free over CA$99)|
- All items purchased from Gnoce are delivered with our elegant Jewelry Packaging.
- And please note that the time frame mentioned above doesn't include production time.
- Items returned without authorization will not be accepted.
- The time frame for return & exchange must not exceed 60 days from when the original order was received.
- All items must be returned in their original condition, without scratches or signs of wear, and must not be resized or altered in any way.
- When returning or exchanging items, customers must use a shipping method that has tracking on it. Returns or exchanges with no tracking will not be processed.
- For return, any promotional gifts received must be included with the returned items. Otherwise, the retail price of the promotional gift will be deducted from the refund.
- Personalized items are non-refundable, unless the engravings or photos are totally different from what you provided to us.
- Items without jewelry tag or that have been worn, damaged or altered are not refundable, and will be returned to the customer at their expense.
- Items that were worn, or sent to you as Replacement/Exchange are not refundable.